August 6, 2020

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Galaxy S20 Ultra camera glass shattering blamed on alleged design flaw

2020 is starting off to turn into a headache for Samsung and it isn’t just because of the COVID-19 problem. Its 2nd foldable cellular phone, the Galaxy Z Flip, isn’t just traveling off the shelves but even its genuine high quality product or service, the Galaxy S20 sequence, is getting hassle endearing itself to customers. From the rate tag to the good but not document-breaking camera overall performance to update bugs, the Galaxy S20 Ultra, in individual, is turning out to be problematic for the firm. The previous matter it demands is to come across out that a layout flaw might be detrimental its most highly-priced “normal” smartphone and its prized cameras.

To be obvious, it is still far too early to conclude that the Galaxy S20 Ultra does have a layout flaw. Provided the reasonably low amount of reviews, we can not even be absolutely sure the owners claim their phones have knowledgeable no accident or inappropriate use that would guide to this unlucky problem. Provided the escalating status of the cellular phone, on the other hand, the problem isn’t looking excellent for it.

A couple end users have described that the glass defending their Galaxy S20 Ultra’s camera just all of a sudden break for no motive at all. The correct mother nature of the harm can either be a hairline crack or a significant gaping gap about a single of the lenses. It doesn’t appear to be confined to a individual lens either but in virtually all circumstances, the features of the cameras has been adversely impacted or completely blocked.

Those people owners insist they took excellent treatment of their phones and a single even experienced a protecting situation on the Galaxy S20 Ultra. Some have theorized that the cellular phone might have a layout flaw but so considerably none have been in a position to provide a extra exact clarification to justify that. Then all over again, it would not be the initially time Samsung released a defect in its new product or service, while, the good news is, this a single isn’t resulting in phones to explode.

Samsung has not yet responded to these reviews and due to the fact these damages go outside of the cosmetic challenges lined by warranties, owners have experienced no selection but to fork out for repairs. That trouble is exacerbated by the fact that couple service centers are open up owing to the ongoing pandemic. Even if prevalent, these couple circumstances could make the $1,400 cellular phone even fewer appealing to all those who still on the fence about buying a single.